WhatsApp-first engagement platform
WhatsApp and email marketing, on one platform.
The official WhatsApp Business API and email campaigns together, with chatbots, bookings and one inbox for WhatsApp, Instagram and Messenger. For businesses in India and the UAE.
WhatsApp
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Instagram
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Messenger
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One unified inbox
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AI-powered
Business Conversations made simple
Meta
Business Partner
Trusted by growing businesses
What Zappio does
Everything you need to never miss a customer.
Set up in minutes
No tech skills. Connect your website and Zappio's assistant starts answering customers right away.
Works for any business
Not just online stores — bookings, registrations, reminders, hiring, support, and sales.
AI that understands
It reads messages in plain language and replies intelligently, day and night.
Never miss a customer
24/7 auto-replies, reminders, and follow-ups keep every conversation moving.
The full toolkit
One platform for every conversation.
Replace scattered tools with a single, intelligent hub.
One inbox for every channel
Handle WhatsApp, Instagram, and Messenger from one screen, with your whole team on a single number.
Smart chatbots & flow builder
Build automated conversations with a drag-and-drop flow builder — no code needed.
AI assistant
Answers customer questions in natural language, trained on your own business information.
Broadcasts & campaigns
Send personalized offers, updates, and reminders that actually get read, with scheduling and drip campaigns.
Bookings & lead capture
Take appointments, enrolments, and enquiries directly inside the chat.
CRM & team inbox
Notes, tags, assignment, and full conversation history in one organized workspace.
Integrations
Connect Shopify, WooCommerce, Google Sheets, your CRM, and your own software via API.
Analytics dashboard
Track delivery, replies, conversions, and team performance in real time.
Daily reports on WhatsApp
Get a summary of your business — sales, leads, bookings — sent straight to you.
Send from several numbers
Add more numbers to one business and Zappio spreads sends across them, respecting each number's own Meta tier and quality.
Switch on only what you need
Start with the inbox and add CRM or the AI assistant when you want them. Remove one and your data stays exactly where it is.
New · Email marketing
Email and WhatsApp in the same journey.
Send email campaigns, and build journeys that move between email and WhatsApp. Both channels build up the same customer profile, and consent and sending limits are checked on each channel before anything goes out.
- Campaigns to a segment, scheduled or sent at each person's usual opening hour.
- Journeys for welcome, checkout reminders, post-purchase and win-back, with a WhatsApp step wherever it helps.
- Signup forms and popups that record the consent each person gave.
- Shopify and WooCommerce orders flow in, so each email campaign shows the revenue it brought.
Built for every industry
Zappio adapts to how your business works.
Suitable for CRM, LMS, eCommerce, Education, Healthcare, and more.
Healthcare & clinics
Appointments, reminders, follow-ups
Salons, spas & gyms
Bookings, renewals, no-show reminders
Education & coaching
Course registration, fee reminders, parent updates
Real estate
Lead capture, site-visit scheduling, follow-ups
Restaurants & cafés
Reservations, menus, feedback
Retail & online stores
Catalog, orders, cart recovery
Travel & hospitality
Confirmations, itineraries, support
Finance & insurance
Reminders, document collection, updates
HR & recruitment
Candidate screening, interview scheduling
Local & professional services
Enquiries, quotes, scheduling
Study abroad & immigration
Enquiries, document collection, application status
Automotive
Service bookings, test drives, renewal reminders
Logistics & delivery
Order tracking, rescheduling, COD confirmation
Pharmacies & labs
Refills, report-ready alerts, sample pickup
Events & ticketing
Registrations, RSVPs, ticket delivery, reminders
Why Zappio
Where customer engagement meets intelligence.
One platform, every conversation
Replace scattered tools with a single hub.
Scales without overhead
Automation does the repetitive work, so your team doesn't grow just because your messages do.
Connects to what you use
Including your own software via API.
Transparent pricing
Clear plans; WhatsApp message fees billed at Meta's published rates, no hidden markups.
Plug & play integrations
Connect your stack in clicks — no developers required.
Zappio sits at the center of the tools you already use. Sync orders, push leads to your CRM, and update spreadsheets automatically — all from one WhatsApp conversation.
✓Native connectors — turn integrations on with a toggle, no setup files.
✓No-code automations — trigger actions across apps with the flow builder.
✓Open REST API & webhooks — wire up your own software, your way.
Official WhatsApp Business API
Built on Meta's official Cloud API — green-tick verification, no unofficial workarounds, no ban risk.
Bring your own number
Keep your existing business number and run your whole team on it — no new SIM, no app switching.
Live in 24 hours
Guided onboarding gets you verified and sending — most businesses go live the same day.
Get great features at a price that makes sense
14-day free trial on Standard, guided onboarding included, and no markup on your message charges
Showing prices in Indian rupees (₹) — use the toggle to change currency.
₹ is for businesses invoiced in India, AED for the UAE and US$ elsewhere. You are invoiced in the currency of the plan you choose.
Billed quarterly upfront as a minimum. INR prices attract 18% GST.
Most popular
Standard
A working automation platform — forms, bookings, broadcasts, integrations and a real API.
₹4,000/mo
₹48,000 billed yearly · save ₹12,000
✓1 WhatsApp number · 6 seats
✓10,000 conversations a month
✓Instagram DMs & Messenger
✓10 chatbots, bookings & forms
✓Broadcasts to 5,000 per campaign
✓REST API, webhooks, Shopify & Sheets
Premium
Multi-branch and sales-team businesses. Unlimited automation, with CRM and AI included.
₹8,000/mo
₹96,000 billed yearly · save ₹24,000
✓Everything in Standard
✓2 numbers · 20 seats · 2 projects
✓100,000 conversations a month
✓Unlimited chatbots & templates
✓CRM and Zappio AI included
✓Priority support
Enterprise
Agencies, multi-brand groups and solution partners, on custom commercial terms.
Custom
Talk to us — we’ll work out a better price for your volume
✓Everything in Premium, without the ceilings
✓Multi-brand / agency workspaces
✓Custom commercial terms
✓Named account manager
WhatsApp conversation charges are billed directly by Meta at its published per-message rates, separate from your Zappio subscription. See what messages cost → Every term and currency →